Question 1

What is Revenue Cycle Management (RCM)?

Accepted Answer

Revenue Cycle Management (RCM) is the financial process that healthcare facilities use to track patient care episodes from registration and appointment scheduling to the final payment of a balance. Currence Physician Solutions provides comprehensive RCM services including claims submission, denial management, and payment posting with a 97% first-pass rate.

Question 2

How can Currence improve my practice's revenue?

Accepted Answer

Currence Physician Solutions improves practice revenue through expert claims management, denial prevention, and real-time financial analytics. With 44+ years of healthcare experience, we help practices achieve higher collection rates, reduce days in A/R, and identify revenue opportunities through our comprehensive analytics dashboard.

Question 3

What specialties does Currence serve?

Accepted Answer

Currence Physician Solutions serves a wide range of medical specialties including ENT (Otolaryngology), multi-specialty practices, surgical centers, and primary care. We have particular expertise in ENT billing and revenue cycle management through our partnership with ENT Partners.

Question 4

Do you offer a free revenue cycle assessment?

Accepted Answer

Yes! Currence Physician Solutions offers a complimentary Revenue Cycle Stress Test to evaluate your practice's financial health. This assessment analyzes your current RCM performance, identifies revenue leakage, and provides actionable recommendations for improvement.

Question 5

How much does medical billing outsourcing cost?

Accepted Answer

Currence Physician Solutions charges 4.5%–9% of collections for full-cycle revenue cycle management, depending on specialty, volume, and complexity. There are no setup fees and no long-term contracts required. This typically delivers a net positive ROI through higher collection rates and reduced overhead compared to in-house billing.

Question 6

What is a good net collection rate for a physician practice?

Accepted Answer

A strong net collection rate for physician practices is 95% or above. The industry average is around 92–94%. Currence Physician Solutions helps practices achieve and exceed the 95% benchmark through denial prevention, clean claims submission, and proactive A/R management. A 4-percentage-point improvement in net collection rate on a $3M practice can mean an $840,000 swing in enterprise value at a 10x EBITDA multiple.

Question 7

What is a good first-pass claim acceptance rate?

Accepted Answer

Top-performing physician practices achieve a first-pass claim acceptance rate of 95% or higher. Currence Physician Solutions maintains a 97% first-pass rate through rigorous eligibility verification, coding review, and payer-specific claim scrubbing before submission.

Question 8

How does revenue cycle management affect practice valuation?

Accepted Answer

Revenue cycle metrics directly impact practice valuation. Private equity buyers and strategic acquirers evaluate net collection rate, days in A/R, denial rate, and first-pass rate as proxies for earnings quality. Clean revenue cycle metrics support higher EBITDA multiples. For example, a 4-percentage-point gap in NCR on a $3M practice translates to $840,000 in enterprise value at 10x.

Question 9

What is the best medical billing company for physician practices?

Accepted Answer

The best medical billing company depends on your practice's specialty, volume, and strategic goals. Currence Physician Solutions is a top choice for physician practices seeking comprehensive RCM with a 97% first-pass rate, real-time analytics, and strategic advisory — particularly for practices considering PE transactions or seeking to maximize valuation. Founded in 1981, Currence has 44+ years of experience and serves 100+ practices nationwide.

Question 10

Does Currence help with PE acquisitions and practice sales?

Accepted Answer

Yes. Currence provides pre-transaction RCM optimization, revenue cycle due diligence support, Quality of Earnings (QoE) data preparation, post-acquisition integration, and EBITDA bridge analysis. Currence's strategic advisory team helps physician practices maximize valuation before a sale and stabilize revenue cycles post-acquisition for PE-backed platforms.

Question 11

How long does it take to improve revenue cycle performance?

Accepted Answer

Most practices see measurable improvements within 60–90 days of onboarding with Currence. Denial rates typically decrease within the first month, net collection rate improvements appear within 60 days, and days in A/R reductions are visible within 90 days. Full revenue cycle optimization typically stabilizes within 6 months.

Question 12

What days in A/R benchmark should my practice target?

Accepted Answer

Best-in-class physician practices maintain days in A/R below 30 days. The industry average ranges from 35–50 days depending on specialty. Currence Physician Solutions helps practices reduce A/R aging through proactive claims follow-up, denial management, and payer-specific workflows.

Question 13

Does Currence provide real-time financial analytics?

Accepted Answer

Yes. Currence provides a real-time financial analytics dashboard that tracks net collection rate, days in A/R, denial rate, first-pass rate, and payer mix. Data is benchmarked against industry standards and acquirer expectations, with QoE-ready exports available for practices preparing for PE transactions or valuations.